You'll find the address on the refund page. Paper tickets must be mailed to the American Airlines office in Phoenix, Arizona. Then, follow the link to Reservations where you should cancel your reservation. Then, scroll down to 'Request a Refund' and enter your name and ticket number. Click on 'Receipts and Refunds.' At the bottom of the paragraph labeled 'Refund Requests,' you'll see the word Refund in blue letters. Scroll to the bottom of the homepage and look under the 'Help' column. If you purchased your ticket directly from American Airlines, arranging a refund is easy. Check on the refund policy for your particular type of ticket when you make your reservation. What is the American Airlines Booking Policy? These packages usually offer significant savings over making the same individual reservations on your own. American Airlines offers full vacation packages, including flight, hotel and car rentals.If you qualify for a higher level card, such as the AA/Citibank Platinum Select World Elite Mastercard, you'll get additional benefits, like preferred boarding and a 25% discount on in-flight food and beverages. Apply for an AA/Citibank Mastercard and earn miles whenever you shop.On the American homepage, click on 'Travel Plans' and then on 'Travel Deals and Offers' to see seasonal specials. Find low prices on flights and vacation packages with American Airlines travel deals.Use your reward miles to purchase flights, get upgrades and pay for car rentals, hotels and vacation packages. Join American Advantage, the American Airlines loyalty program, and earn miles when you fly American or do business with over 1,000 American Advantage partners.

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